Terms of Service

Version 1.1, Effective April 2, 2026

1. Agreement to Terms

By creating an account, you agree to these terms. If you do not agree, please do not create an account or use the Service.

These Terms of Service ("Terms") constitute a legally binding agreement between you and The Ledger Pulse Inc. ("Company," "we," "us," "our"), an Alberta corporation, governing your use of the CakeLedger application and related services ("Service"). By creating an account or accessing the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Acceptable Use Policy.

2. Eligibility

You must be 18 or older. One account per person.

You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. Age is verified by self-certification at the time of account creation. Each individual may maintain only one account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. What CakeLedger Is (and Is Not)

CakeLedger is a tool that helps you understand your baking costs and pricing. It is not an accountant, tax advisor, or financial planner. The numbers are based on what you enter. They are guides, not guarantees.

CakeLedger is a price discovery and profitability tool designed for home bakers and small-scale food businesses. The Service provides cost calculations, pricing recommendations, effective hourly rate estimates, tax estimates, and related analytical tools based on data you provide. The Service does not constitute accounting, tax, financial, legal, or professional advice of any kind. You should consult qualified professionals for tax filing, business registration, financial planning, and regulatory compliance. The Company is not an accounting firm, tax advisor, financial planner, or licensed professional in any jurisdiction.

4. Your Data Ownership

Your recipes, costs, orders, and customer info belong to you. The Company does not claim ownership of anything you enter.

4.1 Ownership and License

You retain all ownership rights in the data, content, and materials you submit to the Service ("User Content"), including but not limited to recipes, ingredient information, cost data, order records, customer information, and business details. By using the Service, you grant the Company a non-exclusive, worldwide, royalty-free license to use, process, store, reproduce, modify, and display your User Content as necessary to operate, maintain, improve, and support the Service and the Company's business operations. This includes, without limitation, the right to use aggregated or de-identified User Content for product development, analytics, benchmarking, and generating insights, provided that such use does not identify you personally or disclose your individual business data to third parties without your consent. This license terminates when you delete your account, subject to the data retention obligations described in the Privacy Policy.

4.2 Shared Content

When you generate a shareable link (dashboard summary, share card, or similar), the data contained in that link becomes publicly accessible to anyone with the URL. This may include revenue figures, cost breakdowns, hourly rate, and profit margins. You are responsible for managing and revoking shared links. Shared content may be cached or indexed by third-party services. The Company is not responsible for the distribution or use of content you choose to share publicly.

4.3 Company Intellectual Property

The Service, including all software, algorithms, interfaces, designs, documentation, trademarks, and proprietary methodologies (including cost calculation engines, data models, and analytical tools) is the exclusive property of The Ledger Pulse Inc. and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited right to use it in accordance with these Terms. You agree not to copy, modify, distribute, sell, or create derivative works based on the Service or any part thereof.

5. Customer Data Responsibility

When you enter a customer's name, email, or phone number into an order, you are responsible for having their permission to store that information.

In the course of using the Service, you may enter personal data belonging to third parties, including but not limited to customer names, email addresses, phone numbers, and physical addresses ("Customer Data"). You represent and warrant that you have obtained all necessary consents and authorizations from such third parties to collect, store, and process their personal data through the Service. You are the data controller of Customer Data. The Company processes Customer Data on your behalf as a data processor, solely to provide the Service. You agree to indemnify and hold harmless the Company from any claims arising from your collection, use, or storage of Customer Data.

6. Paid Tiers and Billing

Pro and Business tiers are billed monthly. You can cancel anytime. No refunds for partial months. Free tier is free, no credit card required.

The Service offers multiple subscription tiers: Free, Pro, and Business. Free tier access requires no payment and no credit card. Paid tiers are billed on a monthly recurring basis through our third-party payment processor. By subscribing to a paid tier, you authorize recurring charges to your payment method at the then-current rate. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods. The Company reserves the right to change subscription pricing with thirty (30) days' written notice. Continued use after a price change constitutes acceptance of the new pricing. The payment processor's terms of service and privacy policy govern payment processing; the Company does not store or have access to your full payment card details.

7. Acceptable Use

You agree not to scrape data, create fake accounts, or use the platform to harm others. Full details in our Acceptable Use Policy.

Your use of the Service is subject to the Acceptable Use Policy, which is incorporated into these Terms by reference. Violation of the Acceptable Use Policy may result in warning, suspension, or termination of your account at the Company's discretion.

7A. AI-Powered Features

Some features use external AI services to process your data. AI outputs are informational and may not be accurate.

Certain features of the Service (including text-based assistance and image generation) use external artificial intelligence services to process data you provide. When you use these features, relevant data as described in the Privacy Policy (Section 2.6) may be sent to third-party AI service providers for processing. AI-generated outputs (text, images, recommendations) are provided for informational purposes only and may contain inaccuracies. The Company does not guarantee the accuracy, completeness, or suitability of AI-generated content. You are responsible for reviewing and verifying AI outputs before relying on them. AI-powered features may be subject to additional usage limits and subscription requirements.

7B. Referral Program

You may invite others to CakeLedger. Your name, email, and business name are included in referral invitations.

The Service may offer a referral program that allows you to invite others. When you send a referral invitation, your name, email address, and business name are included in the invitation. You represent that you have a reasonable basis for contacting any person you invite and that your invitations comply with applicable anti-spam legislation, including CASL (Canada) and CAN-SPAM (US). The Company may impose daily and annual limits on referral invitations. Referral rewards (such as bonus trial days) are subject to change at the Company's discretion and may be revoked in cases of abuse or fraudulent activity.

8. Service Availability

The Company does not guarantee uninterrupted availability. The Service may be modified, suspended, or discontinued at any time.

The Company strives to maintain high availability of the Service but does not guarantee uninterrupted, timely, secure, or error-free operation. The Service may be temporarily or permanently unavailable due to scheduled maintenance, unscheduled outages, technical failures, feature changes, or circumstances beyond the Company's reasonable control. The Company reserves the right to modify, suspend, or discontinue any feature or functionality of the Service at any time, with or without notice. The Company shall not be liable for any losses or damages resulting from Service unavailability, modification, or discontinuation of features.

9. Termination

You may request account deletion at any time. The Company may suspend or terminate accounts that violate these terms, at its sole discretion.

You may request deletion of your account at any time by contacting support@cakeledger.com. The Company will process deletion requests within thirty (30) days, subject to the data retention obligations described in the Privacy Policy. The Company may suspend or terminate your account at any time, with or without cause and with or without notice, for violation of these Terms, the Acceptable Use Policy, or applicable law. Suspension or termination does not relieve you of obligations incurred prior to the effective date of termination, including any outstanding payment obligations. In the event the Company discontinues the Service entirely, the Company shall use commercially reasonable efforts to provide at least ninety (90) days' written notice and to make data export functionality available during the notice period.

10. No Warranty

CakeLedger is provided as-is. We do not guarantee that calculations will be error-free, that the Service will meet every requirement, or that defects will not occur.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT CALCULATIONS WILL BE ERROR-FREE, THAT THE SERVICE WILL BE UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED. YOU ACKNOWLEDGE THAT THE USE OF THE SERVICE IS AT YOUR SOLE RISK.

11. Limitation of Liability

11.1 No Professional Advice

The Company is not liable for business decisions made in reliance on CakeLedger's outputs.

The cost calculations, effective hourly rates, tax estimates, pricing recommendations, and profitability analyses provided by the Service are informational tools based on data you provide. They do not constitute professional accounting, tax, financial, or legal advice. The Company is not liable for any business decisions made in reliance on the Service's outputs.

11.2 No Guarantee of Revenue

Nothing in the Service constitutes a promise or guarantee that you will earn a specific amount, achieve profitability, or succeed as a business. The effective hourly rate, pricing recommendations, and market comparisons are estimates based on your inputs, not guarantees of outcomes.

11.3 Community Data Disclaimer

Community pricing data ("What Others Charge," "What Others Pay") reflects anonymized, crowdsourced data from other users. The Company does not independently verify the accuracy of community data. Prices vary by region, quality, ingredients, seasonality, and market conditions. Community data is provided for informational purposes and reflects market conditions at the time of collection.

11.4 Maximum Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU HAVE PAID TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS ($100 CAD).

11.5 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF DATA, LOSS OF GOODWILL, COST OF SUBSTITUTE SERVICES, OR DAMAGES RESULTING FROM BUSINESS DECISIONS MADE IN RELIANCE ON THE SERVICE, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, AND REGARDLESS OF WHETHER THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.6 Data Loss

The Company implements reasonable measures to protect your data but makes no guarantees against loss, corruption, or unauthorized access. You are solely responsible for maintaining your own backups by exporting your data regularly. The Service is not a backup service. The Company shall not be liable for any data loss, regardless of cause.

11.7 Third-Party Services

The Company is not liable for the acts, omissions, outages, or data practices of third-party services integrated with or used by the Service, including but not limited to providers of data hosting, application hosting, payment processing, email delivery, and AI-powered features. Your use of those services is governed by their respective terms and privacy policies.

12. Indemnification

You agree to indemnify the Company against claims arising from your use of the Service.

You agree to indemnify, defend, and hold harmless The Ledger Pulse Inc., its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms or any applicable law; (c) your violation of any third party's rights, including intellectual property or privacy rights; (d) any User Content or Customer Data you submit to the Service; (e) any business decisions you make based on the Service's outputs; or (f) claims arising from your operation of a home baking or food business to the extent such claims relate to your use of, or reliance on, the Service.

13. Assumption of Risk

Operating a baking business involves inherent risks. CakeLedger provides informational tools. You are responsible for your own business decisions.

You acknowledge that operating a home baking or food business involves inherent financial, regulatory, and operational risks. You assume full responsibility for your pricing decisions, cost management, tax obligations, regulatory compliance, food safety, and business operations. The Service provides informational tools; it does not manage, operate, or assume responsibility for your business.

14. Force Majeure

The Company is not liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, power outages, or pandemic restrictions.

The Company shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, pandemic or epidemic, government orders or regulations, power failures, internet or telecommunications disruptions, third-party service outages, cyberattacks, or labor disputes.

15. Dispute Resolution

These Terms are governed by the laws of Alberta, Canada. The parties agree to attempt good-faith negotiation before initiating legal proceedings.

These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the Province of Alberta, sitting in the City of Edmonton. Before initiating any legal proceeding, the parties agree to attempt to resolve disputes through good-faith negotiation for a period of thirty (30) days. For users in the European Union, European Economic Area, or United Kingdom: nothing in this section limits your statutory rights under applicable consumer protection laws or your right to bring claims in your local courts.

16. Waiver of Class Action

You agree that any dispute with the Company will be resolved individually, not as part of a class or representative action.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF THIS WAIVER IS FOUND UNENFORCEABLE IN YOUR JURISDICTION, THIS CLAUSE IS SEVERABLE AND THE REMAINING TERMS SHALL CONTINUE IN FULL FORCE AND EFFECT.

17. Changes to Terms

The Company may update these terms. For significant changes, at least 30 days notice will be provided and re-acceptance will be required.

The Company reserves the right to modify these Terms at any time. For material changes, the Company shall provide at least thirty (30) days' notice via in-app notification and email to the address associated with your account. Material changes require renewed agreement; you will be prompted to review and agree to the updated Terms. If you do not agree to the updated Terms within thirty (30) days of notification, your account may be suspended until agreement is provided. Non-material changes (formatting, clarifications that do not alter rights or obligations) take effect immediately upon posting. The current version of the Terms, with effective date, is always available at /legal/terms.

18. Survival

Certain provisions of these Terms survive termination of your account.

The following sections survive termination or expiration of these Terms and your account: Section 4 (Your Data Ownership, with respect to license termination), Section 5 (Customer Data Responsibility), Section 10 (No Warranty), Section 11 (Limitation of Liability), Section 12 (Indemnification), Section 13 (Assumption of Risk), Section 15 (Dispute Resolution), Section 16 (Waiver of Class Action), and this Section 18.

19. Severability and Entire Agreement

If a court strikes down one part of these terms, the rest still applies. These terms plus the Privacy Policy and Acceptable Use Policy are the complete agreement.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. These Terms, together with the Privacy Policy, the Acceptable Use Policy, and the community data sharing provisions of the Privacy Policy (Section 8, if you have opted in), constitute the entire agreement between you and the Company regarding the Service, superseding any prior agreements or communications.

© 2026 The Ledger Pulse Inc. All rights reserved.